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Clergy housing

Please note:

The diocesan office is closed for the Christmas period from Monday 23 December and will re-open on Thursday 2 January 2025.

Should you require any housing assistance during this period, we have created an emergency list of contractors which may be helpful. All these contractors have generously offered to provide cover and have instructions to make safe in the first instance.The list indicates when they are available as you should note that they are not all available all of the time.

If you have an emergency during the Christmas period, please follow these steps:

Contact an appropriate contractor from the list and explain you are housed by the Diocese of Bath and Wells.
Explain the issue.
The contractor will then assess the urgency and either agree a call out or offer advice over the phone and/or schedule a call out at an appropriate time.
Report Issue onto Fixflo.
Email the Property Helpdesk to let us know what you have arranged: Property.Helpdesk@bathwells.anglican.org

If you cannot find a contractor local to you, then select one that is the nearest main town, or you can source your own.

This is not a free service, so please be mindful of our increased expenditure. A dripping tap or running out of oil in your boiler over Christmas is not an emergency.

Downloads

Christmas 2024 Contractor list

Please note, further information, including the Housing Guide, is available at the bottom of this page

Reporting housing repair and maintenance issues

Please report any repair or maintenance issues to the Property Department via Fixflo, Bath and Wells' online reporting system.

For help using the Fixflo system, visit the Fixflo website.

Report issue

Property team

The property team supports clergy and their families with accommodation appropriate to their needs and, as far as possible, relieves them of domestic concerns in order that they may concentrate upon their pastoral responsibilities.

James Millard, the Head of Property and Glebe also has overall responsibility for the diocese’s residential (homes of the clergy) and Glebe.
Owain Wynne, Diocesan Surveyor Property Manager
Annabel Cook, is the Property Co-ordinator, she manages the vacant property processes and oversees the day-to-day management of the housing portfolio including planned maintenance and reactive repairs of around 250 clergy homes.
Alice Gifford, Property Assistant provides a front line response to housing enquiries in addition to admin support for the team.
Kelly Harrison, Property Admin Assistant
Glebe enquiries, Managing Agent: Greenslade Taylor Hunt

The property department is committed to delivering a high standard of service. Please contact the department if you have any questions or concerns regarding clergy housing matters.

Clergy Housing Guide

An A-Z guide for those living in clergy housing is now available to download. The guide is introduced by Bishop Ruth and Dr Axel Palmer, Chair of the diocese’s Housing Committee.

The guide contains the information needed to clarify the responsibilities of living in a clergy home and to help clergy and their family enjoy their home.

Bishop Ruth says, “Living in a clergy house is quite different from being in rented accommodation. It may not be a home that the clergy and their family has chosen but it is a home and a base for ministry for a time, which will then be passed on to their successor.”

The guide includes information on everything from alarms and alterations to washing lines and warranties. It also contains emergency contact information and the contact details of the property team.

The Clergy Housing Guide was updated in June 2024. You can view this online on our Issuu or alternativly, the revised version can be downloaded below.